API Infrastructure: Customer Success Metrics That Actually Stick
API infrastructure in India faces a churn problem rooted in misaligned metrics. Real customer success requires measuring expansion revenue and health scores—not just uptime.
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Amit Tyagi
Founder, AletheiaAI & GP, Fitoor Capital
Veteran of India's startup ecosystem. Writing about fundraising, investor psychology, and what it takes to build fundable startups in India.
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