Refund & Cancellation Policy.

We want you to pay only for what you use. If AletheiaAI didn’t deliver the service you paid for, we refund. If you had buyer’s remorse but kept the pass active, we don’t. The rules below are how we draw that line.

You can request a refund within 7 days of purchase. The amount depends on what you used.

• Zero Teardowns used: full refund of the amount paid.
• One or more Teardowns used: pro-rata refund. We deduct ₹999 (the top-up rate) for every block of 3 Teardowns consumed, plus an 18% GST adjustment. Refund equals the remainder.
• After 7 days: no refund, regardless of usage. The pass remains active for the full 30-day window.

A ₹999 top-up gives you 3 additional Teardowns. Top-ups are fully refundable for 7 days if all 3 Teardowns are unused. Non-refundable once any of the 3 has been consumed.

Free top-ups earned through the Founder Pact are non-refundable. They have no cash value and cannot be exchanged for money.

If a founder you referred refunds their pass within their own 7-day window, the credit you earned for that referral is clawed back automatically. If you have already used the credit, the next credit you earn will be applied to the balance.

There is nothing to cancel. Passes do not auto-renew. When the 30-day window ends, paid features simply lock. You will not be charged again unless you manually buy another pass.

1. Email amit@berriesadvisory.com from your registered email address.
2. Include your Razorpay payment ID (in your confirmation email and your dashboard’s Billing section).
3. State the reason. We don’t need a long explanation.

We acknowledge within 1 business day. Refunds are processed to the original payment method within 5–10 business days. Razorpay’s settlement timing is outside our control.

If you disagree with a refund decision, write to us within 30 days. We respond within 7 business days. Unresolved disputes fall under the jurisdiction stated in our Terms.