D2C Personal Finance: Why Customer Success Matters More Than CAC
D2C personal finance in India has unit economics that don't tolerate churn. Customer success infrastructure separates 10x founders from the rest. We mapped the metrics that actually move unit economics.
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Amit Tyagi
Founder, AletheiaAI & GP, Fitoor Capital
Veteran of India's startup ecosystem. Writing about fundraising, investor psychology, and what it takes to build fundable startups in India.
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