Genomics Customer Success: India's Data Problem, Not Tech
Indian genomics companies fixate on test volume. They ignore churn metrics that kill unit economics. Customer success design—not sequencing speed—determines who survives the next 24 months.
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Amit Tyagi
Founder, AletheiaAI & GP, Fitoor Capital
Veteran of India's startup ecosystem. Writing about fundraising, investor psychology, and what it takes to build fundable startups in India.
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