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Sector Thesis·Week 18·8 min read

India's D2C Reset: Which Brands Actually Have a Business Under the CAC

India's D2C wave produced 2,000 brands and maybe 20 real businesses. Here's the filter that separates them — and why most founders are optimizing the wrong metric.

ByAmit Tyagi·Fitoor Capital
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3 key insights
1.

The D2C brands that survived the 2023-2024 reset have one thing in common: they built repeat purchase behavior before they scaled acquisition spend. The ones that died inverted this order.

2.

CAC is not a D2C metric. Contribution margin per cohort at 12 months is the only number that tells you whether you have a business or an acquisition experiment with a brand wrapper.

3.

India's D2C opportunity is real but narrow: it exists at the intersection of a category where incumbents are structurally prevented from innovating (regulatory, channel conflict, or ingredient constraints) and a customer segment that is willing to pay a premium for the innovation. Outside that intersection, D2C is just expensive retail.

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Amit Tyagi

Founder, AletheiaAI & GP, Fitoor Capital

Veteran of India's startup ecosystem. Writing about fundraising, investor psychology, and what it takes to build fundable startups in India.

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India's D2C Reset: Which Brands Actually Have a Business Under the CAC · Aletheia Insights