Senior Living Tech: Why Churn Metrics Matter More Than Growth
Senior living operators in India face 35-45% annual churn. Customer success is not a department—it's survival. The winners will be those who obsess over health scores and expansion revenue, not just acquisition.
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Amit Tyagi
Founder, AletheiaAI & GP, Fitoor Capital
Veteran of India's startup ecosystem. Writing about fundraising, investor psychology, and what it takes to build fundable startups in India.
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