Water Tech Customer Success: Metrics That Matter in India
Water tech founders chase scale. They ignore unit economics signals until cash runs out. Customer success metrics—churn, expansion revenue, health scores—predict survival, not growth.
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Amit Tyagi
Founder, AletheiaAI & GP, Fitoor Capital
Veteran of India's startup ecosystem. Writing about fundraising, investor psychology, and what it takes to build fundable startups in India.
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